Shipping policy
Shipping Policy
Thank you for choosing OXYVIA™. We currently ship orders within the United States and offer free standard shipping on all orders.
Order Processing
Orders are processed and prepared for shipment as quickly as possible. Once your order has been fulfilled, you will receive a confirmation email with tracking information when available.
Shipping & Delivery
Estimated delivery times may vary depending on your location, carrier availability, weather, holidays, and other circumstances outside of our control.
Please allow tracking information time to update after your shipping confirmation is sent.
Discreet Packaging
All OXYVIA™ orders are shipped in plain, discreet packaging. Product details are not displayed prominently on the outside of the shipment.
Incorrect Shipping Addresses
Please double-check your shipping information before completing your purchase. If you notice an error, contact us at support@oxyvia.co as soon as possible.
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Lost, Delayed, or Missing Packages
If your tracking information shows unusual delays or you believe your package has been lost, contact us at support@oxyvia.co and our team will help review the situation.
If tracking shows a package as delivered but you cannot locate it, please first check with household members, neighbors, your mailroom, and the shipping carrier.
Order Questions
For any questions regarding your order or shipment, contact:
We typically respond within 24–48 hours.
OXYVIA™